We seem to be having quite a few customers get sucked into this email scam lately. They begin with an email that has a subject line similar to the following:
- DHL Package Delivery Status
- Package Delivery Status Failure
- Australia Post Delivery Information
- Track Your Shipment Number 1285676
The body of the email goes on to say something along the lines of
Dear customer.
Your package has been returned to the Australia Post office.
Reason: Error in delivery address.
Information about your package is attached to the letter.
Read all information carefully and come to the “Australia Post” office to receive your package.
Thank you.
Australia Post Service.
Or alternatively:
Dear customer.
A courier did not deliver the package to your address.
Reason: The delivery address is wrong
Please find the attached document containing detailed information about delivery failure.
Read all information carefully and come to the “Australia Post” office to receive your package.
Thank you.
Australia Post Service.
Whatever you do – DO NOT open the attachment!
If you have a good quality virus scanner on your machine, it should a) mark the email as junk and b) possibly notify you that the attachment has a virus which it will automatically destroy.
If you have opened the attachment, the chances of you having a virus are very high if you dont already have a good internet security program installed. Best to get one ASAP!
If you want a free program – try AVG Free
Our recommended option for a paid program is Kaspersky Internet Security. They currently have a deal on (limited time only) where you get 2 years cover for just $59 for 1 PC! We think thats a bargain!