Dodgy mobile phone repairs!

This iPhone 7 plus came in for front proximity sensor not working (screen not turning off when holding phone up to ear during call.).

Phone had previously had a screen repair done at another phone repairer. On inspection where the proximity flex cable was plugged into the board, we found the foam surrounds had been pushed into the connector. This was acting as an insulator and power couldn’t get to the sensor. After cleaning out the port, the sensor was working again.

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