How and why to perform an isolation test if you are having trouble with your internet
We have so many customers come to us and say "my internet isn't working" - and they expect an instant answer and an instant fix. Unfortunately - there are so many places where something can go wrong that identifying the problem can take some work! The best...
That’s not a scanner, this is a scanner!
I've tried to tell other businesses before about the need for a great scanner. And countless times I've heard the response "We are fine - I have a scanner in my printer". Well yes, this might be true. I have a multifunction Canon printer with a scanner built in as...
Total Microsystems are a Finalist in the Sunshine Coast Business Awards
We are so proud to share with you that Total Microsystems has been name as a Finalist in the Knowledge Industries & Professional Services Category of the Sunshine Coast Business Awards. Along with 16 other finalists, we will now battle it out to take home the...
Piracy & The Australian Public
I don't think anyone is surprised when they hear those news stories about Australia being the country with the most illegal downloads of Game of Thrones or how we are a “hotbed of piracy” and ‘contributing to the downfall of civilisations’. Ok so I made the last bit...
Is Microsoft Windows 9 about to be announced?
Microsoft have sent out invites for a September 30 "Enterprise" Windows event. Rumors across the internet suggest that this will be the day that Microsoft will announce the release of Windows 9 - the next major upgrade to the Windows Operating System. Expectations are...
Just released – a 512GB SD Card!
In the news last week, Sandisk have just released a 512GB SD Card – which is more storage capacity than many of our customers computers! This is a world first - half a terabyte of storage in a tiny form factor, ready to go straight into your digital camera or video...
Is a free antivirus program good enough to use on your computer?
With our full service workshops in 3 locations, we see A LOT of virus infected computers come through our doors. And the common denominator with many of them is that they have a free or substandard internet security program installed. Don't get us wrong - we aren't...
The importance of putting recovery information into your email account
I know it’s annoying… you go to log in to your Hotmail/Gmail/Yahoo account and before you can access your emails there is a little box prompting you for information. It can be so tempting to just hit ‘skip’ and think “Ill deal with that later”. We can promise you …...
Wireless Woes #2 – How to cater for LOTS of wireless connected devices
Now that we have addressed how to get your wireless signal through your whole house, let's talk about why you need to have the right hardware in place if you have lots of wireless connected devices. The simple fact is, if you have a modem router that has been provided...
Wireless Woes #1- I cant get my wireless signal through my whole house!
We must get a phone call about this problem on a daily basis. Households are having more devices than ever that need to be connected to the internet, yet the hardware they are using for broadcasting the wi-fi through the house probably hasn't changed. A common problem...
How to make Windows 8 more like Windows 7
So you have a new computer and you have been dragged, kicking and screaming, into using the latest and greatest technology. You aren't convinced. In fact, just trying to open an image can be pretty confusing - especially for people who have come from using Windows XP...
4G Signal begins to reach the Sunshine Coast Hinterland
Driving along Steve Irwin Way a few weeks ago we noticed a very strange occurrence – the little thing on our phone screens that typically says ‘3G’ had mysteriously changed to ‘4G’. We thought it must have been a mistake… but no… a few weeks on and…
ASUS Xonar U7 – External Sound Card with Headphone Amp
Do you have a laptop and wish that you could upgrade your sound card? Most people will probably tell you that you can’t upgrade the sound card. This is true, but don’t stress, ASUS have announced a new compact, external USB sound card and headphone amp…
Western Digital ships new super thin 5mm SSHD
New Western Digital drives are about to hit the shelves!
Western Digital have released a new super thin, 5mm thick SSHD (Solid State Hybrid Drive). These are currently available in 500GB capacities and offer up to a 36% reduction in weight compared to your run of the mill 9.5mm mobile 2.5″ drives.
What does this mean for you? Well, in short, users can expect an increasing range of ultra thin notebooks without having to sacrifice storage space.
Stay tuned for more details!
Why it’s best not to rely on an email address issued by your Internet Service Provider
It seems like a logical and easy thing to do. You get your home or business ADSL account setup and they give you an email address…joeblogs@bigpond.com or sallysmith@westnet.com ..all you have to do is start using it. Read on to learn why you sho…
I need help with my wireless!! Some of the jargon explained!
In the last few weeks I have encountered quite a few customers who are confused by the term ‘wireless internet’. The term ‘wireless’ seems to get thrown around a lot and can apply to many different types of devices – it can be e…
The great cable scam!
Don’t believe everything the salesman tells you! It horrifies us to know what goes on with the sale of various PC/media type cables in not just the big stores but the local guys as well.
They don’t need to be expensive. The prices of our v…
How to improve the security of your email account
Every week we see customers who have had their email accounts hacked. Some are lucky and manage to jump in and update the password before any real damage is done. Others are not so lucky and lose their account altogether.
The hackers/spammers get into…
Yes – a local store that is competitive on prices!
Over the last few months, we have overhauled all of our prices… and as a result – we are now VERY competitive with our pricing. In many cases, we are on par with or even cheaper than the big guys like Joyce Mayne and JB Hi Fi.
We do find…
Warning – Nasty Facebook Virus
There is currently a Trojan virus circulating that is infecting Windows PCs in large volumes and stealing email login credentials. The Trojan is contained in an email that pretends to be a Facebook Notification and is located in a zip file attached to …