Business Professional IT Support Package

Our Business Professional IT Support package is designed for small to medium businesses that want a predictable IT spend combined with quality IT support.

In return for paying a fixed, capped monthly cost your business receives the benefits of having a full IT Department on standby.

This support package lets you focus on managing and growing your business by letting us take care of all your IT needs.

Included is Pro-active monitoring of all your networked devices - This reduces break-fix levels considerably. Monthly reporting is available.

whats included ?

• A dedicated team of experienced technicians on standby, ready to support you and your business.

• Unlimited Remote & Unlimited Onsite Support - One fixed, capped monthly fee provides you with all the IT Support your business will need.
• Proactive monthly maintenance carried out on networked devices. This includes patch updates, virus scan updates, Windows updates, ensuring backups are working correctly and much more.
• Up to 80% of issues are resolved remotely, meaning quicker response times  and less unscheduled downtime for your business. No more waiting around for a technician to arrive and spend time diagnosing and then resolving a problem. Our monitoring software lets us know whats happening often before you are even aware!

benefits ?

• Lets you focus on your business: We are your IT watchdog, enabling you to focus on your core business activities instead of managing a network or its problems

• Prevention of network problems and failures: Through early detection of impending issues, we can work to resolve many issues before they can affect your network and your employees' productivity.
•  Reduced network downtime through proactive maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.