IT Support Blog

IT Support information and advice for small to medium business owners on the Sunshine Coast & Hinterland areas

Multi-User Solutions - Servers & Your Business

Friday, June 11, 2010

Computers Are Like Cars - They Need Regular Service and Maintenance To Keep Them In Good Working Order


Chances are, if you are a small to medium(SME) business owner, you will have some form of computer network. Whether you currently have a server or you are looking to upgrade your existing set up, Total Microsystems can assist.

We have years of experience in looking after servers. We know how vital they are for a business to function efficiently. Which is why we are fanatical about server maintenance. Without proper maintenance on your server, you run the risk of losing valuable data, security intrusions by malicious software, or every business owners biggest nightmare - unscheduled downtime.


Multi-User Systems


Whether you just want 3 of your own computers to all talk to each other, or you have an office of networked computers and staff who need to be able to access them remotely - we can help. Sometimes the solutions are quite simple and relatively easy to implement. Other times (usually with more machines), the implementation can require specialist knowlege and programs.

Mac or PC? Doesn't matter! We can provide, install and configure both! So if you are an Apple fanatic (hey, we dont blame you!) and want to have your entire business running on Apple, talk to us about how we can help. We can even turn your iMac into a point-of-sale system!


Network Design & Server Installation


Total Microsystems is a one stop shop. Not only can we fully design your network, but we can provide all necessary equipment and then install it all in your office. All on the one invoice for you - how easy can it get?


Server Maintenance

We offer clients the option to have a Service Agreement for their IT Support. If you choose to have a service agreement with Total Microsystems your business will receive the following:

  •     scheduled monthly maintenance
  •     monthly maintenance report
  •     scheduled monthly on-site visits
  •     early detection of server problems such as a failed hard drive or a security breach
  •     priority response to rectify any detected issues
Plus much more. If you would like to take the stress out of running a business, talk to us about a service agreement. We can take over the monitoring of one of your business's biggest assets.

If you already have an in-house IT support person, we can provide overflow assistance when their workload increases from time to time.

We can provide ad hoc support when needed - please give us a call or send an email if you would like to know more.

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