Is Your Business prepared should disaster strike?
Sitting there thinking “it wont happen to my business” is not safe anymore. There are small to medium size businesses everywhere that are falling prey to the effects of viruses, malicious software and remote attacks on their computer networks.
Overview
Technology is evolving on a daily basis. What was current yesterday is sometimes obsolete today. With these changes in technology come the development of new threats to your computers and networks. Viruses, malicious software and hackers can affect even the smallest of businesses.
Even a small, 5-10 user network requires a highly trained computer technician to provide ongoing preventative maintenance. Think of your IT infrastructure as a car that requires regular servicing to keep it running well.
The problem is, the costs associated with hiring a full time IT person are often too high for many small to medium sized businesses. Until now, there were only 2 options available for businesses for IT support:
Option #1:
This option is quite common among smaller businesses; the person on your staff that has the most technical knowledge is assigned the role of stop-gap IT manager. You only bring in outside IT support when your own staff member runs into a network catastrophe they are unable to fix.
And the problem with this scenario? You're keeping this person from doing the real job you hired them for! Unless the have the time(and lets face it, who has?) to stay current with the latest developments in IT support and industry best practices, then they don’t have the skills or the knowledge to keep your network and computers safe. This can lead to a network that is not maintained, leading to instability and security risks. This then results in unscheduled downtime, unplanned expenses and very often expensive recovery costs.
Option #2:
Some businesses go for a different approach. They will have a professional set their network up and then let it run until disaster strikes and it all stops work. They only contact an expert when everything has fallen over.
This approach to your IT infrastructure will almost certainly lead to unscheduled downtime, interruptions to your business, expensive recovery costs and in some cases, lost data.
What IS flat-rate IT support?
By now you are probably wondering what flat-rate technology support means for your business. It means that your businesses pays one flat-fee per month for unlimited IT support. In most cases this can means savings of 30% to 50%. If it breaks, we'll fix it - free of charge - no strings attached! The only thing not included is parts/hardware.
Flat-Rate Plans Eliminate Hidden Service Costs
In days gone past, outsourced IT support involved billing clients by the hour, resulting in high and inconsistent charges and leaving clients unable to accurately budget for their IT spend in advance.
Our flat-rate IT support is an all-inclusive, guaranteed price for IT support and services for your business. This enables your business to not only accurately forecast its IT spend in advance but also provides peace of mind that if an element of your IT infrastructure fails, we will be there to fix it.
